Privacy Policy

PT Devata Kreasi Bangsa ("Devata Pixel", "we", "us", or "our") operates the website devatapixel.net and provides specialized hospitality web development, smart booking engine systems (Getsroom), 2-way iCal calendar synchronization, and digital marketing strategies. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with Indonesian data protection laws (UU PDP) and international privacy standards, including United States regulatory frameworks (such as CCPA/CPRA).

1. Information We Collect

In delivering our digital services, web architecture, and property reservation systems, we may collect various types of information, including:

• Personally Identifiable Information (PII): Full name, email address, WhatsApp/phone number, and company or hotel/villa property name when you fill out contact forms, submit project inquiries, or consult with us.
• Property & Operational Data: Room details, seasonal pricing, availability schedules, and iCal calendar links synchronized through property management platforms or our Getsroom system.
• Payment Transaction Data: Billing details securely processed via certified third-party payment gateway partners (such as Xendit or PayPal). We never store raw credit card numbers or banking passwords on our servers.
• Technical & Automated Data: IP addresses, browser types, mobile devices, pages visited, and cookie telemetry utilized for website performance analytics (Core Web Vitals).

2. Use of Information Across Our Expertise

The information collected is cohesively utilized to support all pillars of our digital agency services:

• Hospitality Web Design & UI/UX: Customizing web structures, immersive room galleries, and conversion-optimized layouts tailored to your property’s target demographic.
• Booking Engine & iCal Sync: Processing direct real-time reservations and synchronizing room availability across major OTAs (Airbnb, Booking.com, Agoda) to eliminate double bookings.
• Automation & Digital Marketing: Configuring outreach automation workflows (Make.com, Gemini API) and targeted lead generation campaigns to maximize direct revenues.
• Maintenance & Security: Conducting regular technical audits, security patches, and server speed optimizations to keep platforms stable and shielded from cyber threats.

3. Global & Local Regulatory Compliance (Indonesian PDP Law & US Standards)

We architect our systems to respect cross-jurisdictional privacy rights:

• Indonesian Legal Compliance (UU PDP): We ensure data processing relies on explicit consent, purpose limitation, and the protection of data subjects' rights to access, update, or erase their information.
• United States Compliance Standards (CCPA/CPRA): For visitors or clients residing in the United States (particularly California), you maintain the right to know what personal data is collected, request that your data not be sold (though we do not sell personal data), and request permanent deletion of your records.

4. Data Security and Retention

We enforce stringent technical and organizational security measures, including SSL/TLS encryption, database access restrictions, and clean PHP server architecture hosted via reliable cloud environments. Data is retained only as long as necessary to fulfill service objectives or comply with statutory legal obligations.

5. Your Privacy Rights

You maintain full rights to:

• Access a copy of the personal information we hold regarding you or your property.
• Request rectification of inaccurate or outdated data.
• Request the deletion of your personal data from our databases (subject to legal retention requirements for transactions).
• Withdraw consent for marketing communications at any time.

6. Contact Us

If you have any questions, concerns, or formal requests regarding this Privacy Policy, please contact our legal and technical team at:

PT Devata Kreasi Bangsa (Devata Pixel)
Denpasar, Bali 80119, Indonesia
Email: design@devatapixel.net
WhatsApp / Phone: +62 8810 3765 9780